Terms of service


In general

These conditions apply from 20 February 2011.

Seller is:

Bidro Aps

By the beach 22

5300 Kerteminde

Telephone +45 7025 0807

Fax +45 7025 0806

CVR No. 28840683

Email info@bidro.dk


The prices shown on bidro.dk are all in Danish kroner incl. 25% VAT. Account is taken of any incorrectly stated prices, as well as sold out or discontinued items.

If the customer is an active member of Bidro Sundhedsklub, during a selected period a discount can be given on the purchase on the website, which is deducted when the customer is logged in and has added the products to the shopping cart. Shipping costs are not discounted.

Sales and delivery

All goods are sent within 1-3 working days from order, and registered payment, at bidro.dk. All goods are delivered via Post Danmark.

As soon as the order has been received and the payment has been received, either via Dankort, credit card or giro, the ordered goods are sent. When the order has been dispatched, an email with a tracking code is sent at the same time, so that the shipment can be followed all the way from our warehouse.

Via www.bidro.dk it is only possible to order goods for addresses in Denmark, Sweden and Norway. For deliveries outside Denmark, delivery costs of DKK 80.00 are paid on all purchases under DKK 500.00.

Please inquire further for sales to Greenland and the Faroe Islands, where the minimum sale is DKK 500.00 (when Danish VAT is deducted). Normally the item is dispatched within 1-2 working days.


At bidro.dk there are 2 options for payment.

Online payment via Dankort or similar and Mobilepay:

We accept payment with Anyday.

The amount is only withdrawn from your card when the item is dispatched.

When you choose to pay with Anyday, the first payment is deducted when the item is shipped. You will then pay your monthly benefit on the last working day from the coming month, and three months ahead.

No fees or interest will be charged for your purchase if you pay on time. If you return your purchase, the agreement with Anyday will end automatically.

Online payment via Dankort or other accepted payment cards. When this solution is used, your card information is sent encrypted directly to the bank, so bidro.dk has no way of seeing your information. Bidro.dk only withdraws the money from the card when the products are dispatched.

Right of withdrawal

There is a 14-day right of withdrawal from the date of purchase. The product must be unopened, otherwise the right to return is completely waived. The customer pays the shipping themselves if the transaction is canceled and must be sent back. The item is credited as soon as the item is received in unopened and good condition.


According to the Sales Act, a 2-year right of complaint is granted from the date of purchase, subject, however, to the product's shelf life and correct storage of the product. If the buyer wishes to claim an error/shortcoming, the buyer must immediately, after the shortcoming/shortcoming is or should have been discovered, notify Bidro of this and state in writing what the error/shortcoming consists of. If the buyer has discovered or should have discovered the error/shortcoming, and he has not complained as stated, the buyer cannot claim the error/shortcoming at a later stage.

When returning a complaint product, the product and a copy of the purchase invoice are sent to Bidro's stated address. If the complaint is justified, Bidro will refund the return shipping costs.